Voted Best Plumber in Richmond

Whether you have a clogged drain, need a toilet or faucet installed, or are looking to upgrade your water heater, we’re here to provide you with the highest quality plumbing service in the Richmond area. We even offer 24-hour Emergency Service!

Call Us Today: 804.794.0918

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Services

Our Plumbing Services

Residential and Commercial Plumbing Services

Emergency Plumbing

If you have a true emergency, such as no working toilet or an uncontrollable water leak, we are available to help 24 hours a day, 7 days a week, 365 days a year. When you call outside regular business hours, your call will automatically be forwarded to a member of our staff who can promptly dispatch an emergency plumber to address the plumbing issue usually with a 1-2 hour response time.

New Construction Plumbing

Robinson’s Plumbing Service is a trusted plumber for home remodels, additions, and new construction homes. Whether you’re adding more space, giving your home a facelift, or starting from scratch, we can help you with ideas and make sure that everything is up to code. This includes installing faucets, fixtures, pipes, toilets, showers, natural gas lines, washer and dryer hook-ups and more.

Service Plumbing

From dripping faucets to clogged drains, we can assess and resolve plumbing issues efficiently to protect your home. With all jobs, our No Surprises Pricing model means that the price we quote is the price you pay. We also guarantee Robinson’s labor and materials for two years, which is double the industry standard.

Water Heater Repair and Installation

Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Whether you opt for a conventional water heater, tankless water heater, or hybrid water heater, we will help you find a reliable and energy efficient water heater for your home or business.

Sewer Line Repair and Replacement

You likely don’t give your home’s sewer line much thought until there is a blockage that prevents plumbing fixtures from draining properly. Robinson’s offers full service maintenance and repair on sewer and drain lines, using pressurized water to clear and restore lines to “like-new” condition; we can also replace lines entirely if the situation calls for it.

Water Line Repair and Replacement

Water line issues should be addressed as soon as possible to prevent outrageous water bills. Repair is always the first option, and if a new water line is necessary, we provide a 20 year guarantee on labor and parts, one of the best in the business.

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Customer Testimonials

See what our satisfied customers say about us!

Excellent

4.8

J Brysnt

Fast turn around from when I called to the appointment. They were prompt . Knowledgeable , courteous and efficient. Highly recommend.

Rick Gilbert

I've used Robinson's Plumbing a number of times and they are always quick to respond, even at night during emergencies. I highly recommend!

Jo-De Davis

Justin was friendly and knowledgeable - he worked diligently and solved our sink issues. Thank you for all of your help.

Nicole Link-Troen (Link)

I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.

Response from the owner: Thank you for the great review Nicole! We keep our vans stocked with the most common repair parts so we can fix most minor issues in one trip, and we have the right drain machines to clear clogs. We appreciate your business and look forward to serving you again!

Becky Seidel

Came out quickly for a Friday night emergency, got it fixed and explained what he did.

Response from the owner: Thank you for the great review Becky! We appreciate your business and look forward to serving you again!

Pamela Coffey

Tim did a fantastic job. He was polite and efficient and explained what needed to be done.

Response from the owner: Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!

Chris Pinney

Derek was professional, courteous and friendly. His work was efficient and timely. He is an asset to Robinson’s Plumbing. I highly recommend him and the company.

Response from the owner: Thank you for the great review Chris! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Carter Bogese

Tim was sent out by Robinson’s today to fix my plumbing leak. He was polite, professional, and did a great job. I had a few questions regarding the leak and he explained the issue and what needed to be done to correct the problem. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner: Thank you for the fantastic review!

Donna Grove

Michael was awesome,very professional and explained what needed to be done. I will definitely call them ,if I need a plumber again.

Response from the owner: Thank you for the great review Donna! We appreciate your business and look forward to serving you again!

Mark Williams

Michael and Mason did a great job to install a new drain after the old one (which is behind the cabinet) started leaking.

Response from the owner: Thank you for the great review Mark! Great photos of quality work. We appreciate your business and look forward to serving you again!

Nancy Perrow

Service was available to me within a couple hours. Tim arrived on time and fixed the problem in short order. It is always a pleasure doing business with Robinson’s!

Response from the owner: Thank you for the great review Nancy! We appreciate your business and look forward to serving you again!

Donna Grove

Michael was great, very polite , knowledgeable, found the leake in no time!

Response from the owner: Thank you for the great review Donna! We appreciate your business and look forward to serving you again!

gang sun

Very patient. Very responsible

Response from the owner: Thank you for the great review gang! We appreciate your business and look forward to serving you again!

Matt Rawls

Derick was amazing! We had a small gas leak and he got to our house and got the problem fixed extremely fast. Highly recommend.

Response from the owner: Thank you for the great review Matt! The best time to fix a gas leak is right away. We appreciate your business and look forward to serving you again!

Tony Wills

Mason and Nigel were excellent and very informative. Very professional. I would certainly whole heartedly recommend these two gentlemen for service and advice.

Response from the owner: Thank you for the great review Tony! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Lindsey Worrix

Great job. Quick service. Justin quickly identified the issue and promptly fixed. Will definitely use again.

Response from the owner: Thank you for the great review Lindsey! We appreciate your business and look forward to serving you again!

Jessi Barnes

Derick came to our house on a Sunday to fix backed up pipes. He was a total professional and took excellent care of us. He found the problem (roots in the pipe) and went above and beyond to fix it quickly. Would recommend him to anyone.

Response from the owner: Thank you for the great review Jessi! Roots can stop a drain line in a hurry. Thanks for the photos, they look great. We appreciate your business and look forward to serving you again!

Kaylyn Pascarella

Derek with Robinson’s Plumbing was at my house in an hour after I called with my after hours emergency. He had everything fixed in about the same amount of time. And the price was very reasonable. He was awesome and I will definitely call them the next time I need a plumber.

Response from the owner: Thank you for the great review Kaylyn! Plumbing emergencies are never convenient, that is why we have emergency services available to get your plumbing system operation again. We appreciate your business and look forward to serving you again!

Jeremy Kent

Excellent service. Identified a major and dangerous problem with our water heater and got it fixed on the spot.

Response from the owner: Thank you for the great review Jeremy! Your old water heater was on the edge of catastrophic failure and could have caused a flood, but your new water heater looks great. We appreciate your business and look forward to serving you again!

Cynthia Barnett

Justin was great…friendly, on time, and honest in his evaluation saving me several hundred dollars.

Response from the owner: Thank you for the great review Cynthia! Friendly, honest, and on-time is great customer service. We appreciate your business and look forward to serving you again!

Vickie Kavanaugh

Top notch service from 2:00AM call to completion of the work. Professional, knowledgeable, courteous, prepared with parts, etc. Very reasonable charges even with a weekend, early morning call. Highly recommend.

Response from the owner: Thank you for the great review Vickie! Plumbing issues can happen at any time so we offer emergency services 7 days a week. We appreciate your business and look forward to serving you again!

Sherry Wortman

Great service and communication! Easy install and funny dudes!

Response from the owner: Thank you for the great review Sherry! Great service is a theme here. We appreciate your business and look forward to serving you again!

luis eljaiek

Excellent and meticulous work

Response from the owner: Thank you for the great review Luis! We appreciate your business and look forward to serving you again!

Rebecca B. Ozmore

I was extremely happy with their service. I had an overnight emergency on the weekend and they were at my house first thing in the morning. They charged me a lot less for the service than most places, were friendly, and were able to fix the problem.

Response from the owner: Thank you for the great review Rebecca! Plumbing issues don't just happen during business hours so we have emergency service available. We appreciate your business and look forward to serving you again!

Paul Kosco

We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work.Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did."The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber".Paul & Carol

Response from the owner: Thank you for the great review Paul! It is always faster to do anything right the first time so we always teach quality repairs and installations. We appreciate your business and look forward to serving you again!

Thomas Williams

Tim S did a good job

Response from the owner: Thank you for the great review Thomas! We appreciate your business and look forward to serving you again!

Jerry Swerling

Excellent in every respect.

Response from the owner: Thank you for the great review Jerry! We appreciate your business and look forward to serving you again!

Mary Mason

Ryan F. went the extra mile when repairing our kitchen faucet. We truly appreciate his work ethic and will be requesting him when he is available! Choose Robinson’s Plumbing if you need a plumber - they are excellent!

Response from the owner: Thank you for such an excellent review of Ryan!

Jerry Barber

Great experience with Robinson's Plumbing Service. Derrick did a great job!!

Response from the owner: Thank you for the great review Jerry! We appreciate your business and look forward to serving you again!

Mark Brannock

Great service and very professional.

Response from the owner: Thank you for the great review Mark! We appreciate your business and look forward to serving you again!

Robin Forsyth

Jamie and his assistant came during the expected time frame, analyzed my problems in the kitchen and bathroom and offered solutions and cost estimates up front before installing needed parts. From phone reception, to prompt scheduling, to house visit - everything was great! Knowledgeable, friendly, and courteous. Thank you.

Response from the owner: Thank you for the great review Robin! We appreciate your business and look forward to serving you again!

John Boyer

Timely, friendly,and professional. Highly recommend the company and Derrick.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

Tom Norfleet

Tim and Joshua were exceceptial and friendly in the work they did for us today. We have had others try take more time and not fix the problem. These two, within minutes, they had the issues identified and most importantly fixed. Great job.

Response from the owner: Thank you for the great review Tom! Friendly and efficient is our goal. We appreciate your business and look forward to serving you again!

Brian Kiser

Robinsons plumbing was awesome! The tech was super friendly, helpful, and taught me as he did his project. He re-secured my compression valves in bathroom on remodel project. Walked me thru the best steps for securing to copper piping. Also gave me advise on piping needed behind drywall for tub repairs I’m making. Very friendly & genuine. Price for the repair service excellent & the timeliness of owner to get tech out to our house was great. I highly recommend Robinson’s Plumbing for your next service.👍

Response from the owner: Thank you for the great review Brian! I have a great team working for me with experience across construction, remodeling, and service. We appreciate your business and look forward to serving you again!

Scotty Mcgriffith

Excellent work! Very friendly service!

Response from the owner: Thank you for the great review Scotty! We appreciate your business and look forward to serving you again!

Terrance Ó Domhnaill (Terry)

We are very happy with this young man who had to do more than originally expected in order to complete this job. I would recommend this company who is looking for good quality work at a fair price

Response from the owner: Thank you for the great review Terrance! We aim to provide the best value in Richmond with great service and fair prices. We appreciate your business and look forward to serving you again!

I called a dozen would be "24/7" services and Robinson's was the only one that was truly 24/7! They answered quickly and got some one dispatched just as quickly. Derick was professional, friendly, and efficient. My problem was resolved in a timely manner and it was affordable even with the fee for an emergency call. Will be using them again. Highly recommend.

Response from the owner: Thank you for the great review TJ! I actually hear that a lot from first time customers who can't get a hold of other 24/7 plumbers. We appreciate your business and look forward to serving you again!

Reji McDaniel

Water Main Pipe Burst at the Foundations."Outstanding Service!" They was available for the emergency Weekend service and the Tech was at my doorstep within the hour.The Tech (Derrick) was very professional and "Fast". He explained the issue and had the repair don't just as fast as he arrived!

Response from the owner: Thank you for the great review Reji! Our emergency services set us apart from many other companies. Plumbing doesn't just break during business hours so we are available 7 days a week. We appreciate your business and look forward to serving you again!

Jonnie Noland

Derrick was awesome! Very sweet and knowledgeable. Thank you so much again!

Response from the owner: Thank you for the great review Jonnie! We appreciate your business and look forward to serving you again!

Donny Smith

Ryan and all the other guys have been 100% working hard and just very kind and gave my mom a hell of a deal Thank y'all so much God bless you all 🙏🙏🙏

Response from the owner: Thank you for the great review Donny! We try to be fair with all of our pricing and we offer a senior discount. We appreciate your business and look forward to serving you again!

Mike Oberschmidt

Robinson’s continues to impress! Justin was very nice, prepared and knew what he was doing.Very pleased!!

Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!

dav wel

Very nice and knew everything to get things/pipes done very happy with there job

Response from the owner: Thank you for the great review dav! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!

Alex Wood

Pipes burst. Called three places and Robinson was the most responsive and able to send someone out ASAP. Within 20 mins Derrick arrived and was quick to assess and get to work to fix the situation. Was empathetic to my unfortunate disaster and helpful with what to do and next steps for remediation and fix-out!

Response from the owner: Thank you for the great review Alex! We set ourselves apart with our emergency service that is available 7 days a week. We appreciate your business and look forward to serving you again!

T A

Michael was excellent & made magic happen. This is the 2nd time he has done work for us & did awesome each time. Not only does he do great work, he is polite and wonderful individual. We will continue to use him for any future work. THANK YOU!!!!

Response from the owner: Thank you for the great review T A! We appreciate your business and look forward to serving you again!

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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918

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Robinson's Plumbing Service BBB Business Review