Voted Best Plumber in Richmond

Whether you have a clogged drain, need a toilet or faucet installed, or are looking to upgrade your water heater, we’re here to provide you with the highest quality plumbing service in the Richmond area. We even offer 24-hour Emergency Service!

Call Us Today: 804.794.0918

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Services

Our Plumbing Services

Residential and Commercial Plumbing Services

Emergency Plumbing

If you have a true emergency, such as no working toilet or an uncontrollable water leak, we are available to help 24 hours a day, 7 days a week, 365 days a year. When you call outside regular business hours, your call will automatically be forwarded to a member of our staff who can promptly dispatch an emergency plumber to address the plumbing issue usually with a 1-2 hour response time.

New Construction Plumbing

Robinson’s Plumbing Service is a trusted plumber for home remodels, additions, and new construction homes. Whether you’re adding more space, giving your home a facelift, or starting from scratch, we can help you with ideas and make sure that everything is up to code. This includes installing faucets, fixtures, pipes, toilets, showers, natural gas lines, washer and dryer hook-ups and more.

Service Plumbing

From dripping faucets to clogged drains, we can assess and resolve plumbing issues efficiently to protect your home. With all jobs, our No Surprises Pricing model means that the price we quote is the price you pay. We also guarantee Robinson’s labor and materials for two years, which is double the industry standard.

Water Heater Repair and Installation

Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Whether you opt for a conventional water heater, tankless water heater, or hybrid water heater, we will help you find a reliable and energy efficient water heater for your home or business.

Sewer Line Repair and Replacement

You likely don’t give your home’s sewer line much thought until there is a blockage that prevents plumbing fixtures from draining properly. Robinson’s offers full service maintenance and repair on sewer and drain lines, using pressurized water to clear and restore lines to “like-new” condition; we can also replace lines entirely if the situation calls for it.

Water Line Repair and Replacement

Water line issues should be addressed as soon as possible to prevent outrageous water bills. Repair is always the first option, and if a new water line is necessary, we provide a 20 year guarantee on labor and parts, one of the best in the business.

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Customer Testimonials

See what our satisfied customers say about us!

Excellent

4.8

Kevin Deckert

Responded in a timely manner. Service tech was thorough, quite knowledgeable, left everything in order. His recommendations were sound and I expect we'll follow them. (service our tankless more frequently as it ages).

Jn Apple

Crew arrived right on time and completed the job efficiently. They cleaned up the area all around the job site and were very courteous.

Paul Thompson

Derek did a great job, very professional

Mark Collins

Came on time and unclogged the toilet.

Jamie Stroud

The technician handled the job quickly, cleanly, and gave good advice about how to handle various problems in the future.

John Hughes

Technician was prompt and courteous. He explained what needed to be done and cost assessment every step of the way.

Fredy Jurkowitsch

Prompt. Courteous. Tech tried to keep cost low as possible and gave us options. Very satisfied!!

Mike Oberschmidt

Robinson’s is the best!! Quickly identified the issue and had it fixed in less than an hour.Very pleased!!

Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!

K.C. Lyne

Quick and easy repair. Technician was polite and courteous. I always call them for our plumbing and renovation issues.

Response from the owner: Thank you for the great review K.C.! Polite and courteous is a great way to describe our technicians. We appreciate your business and look forward to serving you again!

Jesse Rabinowitz

Technicians were knowledgeable, professional, and informative. They offered good advice, didn't try to sell me on stuff that I didn't need and took care of what was needed.

Stephen Quigley

Tim was professional, knowledgeable and efficient. We are very pleased with his work.

Response from the owner: Thank you for the great review Stephen! Professional service and happy customers are a great combination. We appreciate your business and look forward to serving you again!

Curtis Hayes

Technician was Justin- very courteous and knowledgeable. Did a thorough job- much appreciated!

Eric Mitchel II

I had a water treatment system that had to be installed and I am very grateful that I got Robinson’s Plumbing. The technicians Tim and Mason, let me know that they didn’t have all the parts the first day as shipments were delayed for the holidays and proceeded to complete outstanding work. They then promptly set up another date to return and finished the job. They even fixed a pipe on my house they weren’t scheduled to fix! I can’t say thank you enough. Great job guys!

Sharon Colgin

Great folks...from the initial call to Reese coming and taking care of us!!!! Highly recommend!!!

Michael Ballenger

Reece came out on a Saturday evening for a leaking valve on our refrigerator. He was very friendly and fixed our problem in no time.

Tim Brightwell

Great job overall. Very professional.

Blanca Romero

I am very satisfied with Derrick's customer service, related to the sump pump pipe repair. Courteous on-time service. Will be using their service for future plumbing needs.

Loftan Hooker

I hardly ever take the time to leave reviews, but the service we received from Robinson's was just incredible, so I felt moved to do so. First of all, we had to call on the morning of January 1st. Jamie was at our house by 9AM - he was polite and friendly, despite the fact that he probably didn't want to be working on a holiday. (You would never have known that by how he interacted with us). He took his time trying to find every possible solution that didn't include replacing the entire water heater. This made me feel confident that when ultimately that was his recommendation, I could trust he had tried everything else. This isn't our first time working with Robinson's and it certainly won't be our last. Big thanks to Jamie for all that he did on a holiday!

William Arnold

Very prompt and professional service. Have used them for many years. I would not recommend anybody but Robinson’s plumbing service. William Arnold.I will always recommend Robinsons Plumbing service for all needs. Thank you for your business. Sincerely, William Arnold.

Response from the owner: Thank you for the great review William! Personal Recommendations are the best kind of praise. We appreciate your business and look forward to serving you again!

Curtis Erwin

Quick, unobtrusive, friendly.

linda johnson

Very professional and nice and efficient.

Karen Clifton

Over the last year we have had 3 plumbers out to correct an issue we had. Only Robinson's Plumbing continued to dig deeper to find the real problem instead of suggesting a quick fix. It took a couple of hours to identify and Tim our technician worked with someone at his office via phone calls and photographs until the issue was identified and it wasn't a very expensive repair. I have waited a week to post to ensure the problem has been corrected. I am pleased to say we haven't run out of hot water since then. Very professional company and will be my go to plumber.

Response from the owner: Thank you for your very kind review Karen! We are happy to hear our customers feel taken care of.

Tim B

Derick did a great job. Very professional, knowledgeable, thorough and worked quickly. Job well done.

Response from the owner: Thank you for the great review Tim! Professional service and jobs well done are great ways to describe what we do. We appreciate your business and look forward to serving you again!

Kevin Cox

Amazing service. I called the morning after Christmas and they had someone here in an hour. Tim was great and was able to fix our plumbing issues quickly.

Response from the owner: Thank you for the great review Kevin! We provide professional service and having our customers call us amazing is always good to hear. We appreciate your business and look forward to serving you again!

Gabe Edwards

Great service!

Response from the owner: Thank you for the great review Gabe! Its always good to hear that we completed another great job and have a happy customer. We appreciate your business and look forward to serving you again!

Keith News

Robinsons Plumbing was great. They were on time, explained exactly what they were going to do, finished the job in a timely manner and cleaned the entire area upon completion. I would highly recommend.

Response from the owner: Thank you for the great review Keith! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

4mikehscballer

Woke up by my son at 4am after he flushed the toilet and said there was a leak. Called at 7 after I was able to get the water to stop flowing in our hall bathroom. Phone call was returned promptly and was scheduled immediately. Reece was amazing and as able to get us up and running in no time. We truly appreciate them getting to us especially with the holiday right around the corner.

Response from the owner: Thank you for the great review 4mike! Plumbing leaks should be addressed promptly so we have 24 hour Emergency Service. We appreciate your business and look forward to serving you again!

Erving Del Pilar

Jamie was a pleasure to work with. He’s a technician and an artist. He solved the problem quickly.

Response from the owner: Thank you for the great review Erving! Plumbing artist is very high praise. We appreciate your business and look forward to serving you again!

Diane Ednie

I had a pipe leak on a Sunday. Robinson's was very polite on the phone, sent someone out in a timely manner and fixed it very quickly. Super service. I highly recommend using them.

Response from the owner: Thank you for the great review Diane! We fix leaking pipes whenever they happen, even on a weekend. We appreciate your business and look forward to serving you again!

Carter Bogese

Micheal and Justin installed a new water heater for me yesterday and did an outstanding job. They were polite, professional, and very knowledgeable. I had questions before and after the installation and they took the time to answer all of them and also addressed a few concerns I had. They were really great to work with! I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner: Thank you for the fantastic review!

Sheri Tew

Reese was very professional and did a great job!

Response from the owner: Thank you for the great review Sheri! We appreciate your business and look forward to serving you again!

Dan Harrington

Work completed to my satisfaction.

Response from the owner: Thank you for the great review Dan! Every satisfied customer is a job well done. We appreciate your business and look forward to serving you again!

Mark Holland

Robinson’s Plumbing Service had been highly recommended to me and they did not disappoint. Nigel was great; he fixed the shower leak quickly. Their prices were fair and made clear prior to the work.

Response from the owner: Thank you for the kind review and for trusting our team to take care of you plumbing needs. Have a wonderful day!

MICHAEL OSEGUERA

Should up right away and did it quicklyVery impressed

Response from the owner: Thank you for the great review Michael! We appreciate your business and look forward to serving you again!

Carolyn Finney

Thought a vent pipe was leaking, they checked and thankfully said it was fine.

Response from the owner: Thank you Carolyn for the great review!

Andrea Coleman

Excellent customer service. Very friendly. Would recommend 👌

Response from the owner: Thank you for the great review Andrea! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!

Patricia Riva

On timeProfessionalHelpful & tidy!

Response from the owner: Thank you for the great review Patricia! On time, professional, helpful and tidy are all great ways to describe us. We appreciate your business and look forward to serving you again!

Mike Earley

I had a very slow leak in the crawlspace that was not an emergency (yet). I was still able to get an appointment first thing the next morning. Derick called ahead and was right on time. He was very friendly and professional, jumped under the house and assessed the situation within minutes. Then he gave me a detailed description of what he was going to do, the cost involved, and answered all of my questions and concerns. Derrck fixed the problem, showed me the repair and the bad section of pipe her replaced, answered some more questions about future concerns I had, and was on his way in just over an hour after arrival. I will definitely be calling Robinson's Plumbing Services next time I need plumbing work that I can't handle myself!

Response from the owner: Thank you for the great review Mike! It is always best to correct the small problems before they become big problems with lots of damage. We appreciate your business and look forward to serving you again!

Patricia Lynch

Excellent service!

Response from the owner: Thank you for the great review Patricia! We appreciate your business and look forward to serving you again!

Sheila Richards

The job was done in a professional manner was very pleased with the outcome keep up the good work

Response from the owner: Thank you for the great review Sheila! Professional service, professional results, and happy customers are a great combination. We appreciate your business and look forward to serving you again!

Sean Tansey

Woke to garage filled with water and water heater was the culprit. Other places didn't have appointments for 3 days, these guys got to us in 3 hours and had it fixed before noon. Very happy with the service and when it's time to upgrade, I'll be calling again, thanks Tim!

Response from the owner: Thank you for the great review Sean! Nobody wants to wait 3 days without hot water so we got the job done. We appreciate your business and look forward to serving you again!

M. Bison

Michael was awesome! Great communication with prompt service.

Response from the owner: Thank you for the great review M! Great communication is part of great customer service. We appreciate your business and look forward to serving you again!

Mark Fortney

A fine Professional job.

Response from the owner: Thank you for the great review Mark! We appreciate your business and look forward to serving you again!

Patrick Gathings

Reece was super informative and efficient . Outstanding service

Response from the owner: Thank you for the great review Patrick! Efficient and outstanding customer service are great ways to describe us. We appreciate your business and look forward to serving you again!

Sara Butcher

I needed an after hours appointment and got one the same day I called. Michael came out and diagnosed, repaired and cleaned up the areas perfectly. He also quoted another non-emergency job and explained it thoroughly. I will use this company again for plumbing needs - they were great!

Response from the owner: Thank you for the great review Sara! We have 24 hour emergency service because some things can't wait. Just give us a call the next time you need plumbing work with great service. We appreciate your business and look forward to serving you again!

John Fox

Excellent response; the plumber (Reece) did an excellent job and cleaned-up after the work; came on time and got the job done very well.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918

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Robinson's Plumbing Service BBB Business Review