Voted Best Plumber in Richmond

Whether you have a clogged drain, need a toilet or faucet installed, or are looking to upgrade your water heater, we’re here to provide you with the highest quality plumbing service in the Richmond area. We even offer 24-hour Emergency Service!

Call Us Today: 804.794.0918

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Services

Our Plumbing Services

Residential and Commercial Plumbing Services

Emergency Plumbing

If you have a true emergency, such as no working toilet or an uncontrollable water leak, we are available to help 24 hours a day, 7 days a week, 365 days a year. When you call outside regular business hours, your call will automatically be forwarded to a member of our staff who can promptly dispatch an emergency plumber to address the plumbing issue usually with a 1-2 hour response time.

New Construction Plumbing

Robinson’s Plumbing Service is a trusted plumber for home remodels, additions, and new construction homes. Whether you’re adding more space, giving your home a facelift, or starting from scratch, we can help you with ideas and make sure that everything is up to code. This includes installing faucets, fixtures, pipes, toilets, showers, natural gas lines, washer and dryer hook-ups and more.

Service Plumbing

From dripping faucets to clogged drains, we can assess and resolve plumbing issues efficiently to protect your home. With all jobs, our No Surprises Pricing model means that the price we quote is the price you pay. We also guarantee Robinson’s labor and materials for two years, which is double the industry standard.

Water Heater Repair and Installation

Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Whether you opt for a conventional water heater, tankless water heater, or hybrid water heater, we will help you find a reliable and energy efficient water heater for your home or business.

Sewer Line Repair and Replacement

You likely don’t give your home’s sewer line much thought until there is a blockage that prevents plumbing fixtures from draining properly. Robinson’s offers full service maintenance and repair on sewer and drain lines, using pressurized water to clear and restore lines to “like-new” condition; we can also replace lines entirely if the situation calls for it.

Water Line Repair and Replacement

Water line issues should be addressed as soon as possible to prevent outrageous water bills. Repair is always the first option, and if a new water line is necessary, we provide a 20 year guarantee on labor and parts, one of the best in the business.

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Customer Testimonials

See what our satisfied customers say about us!

Excellent

4.8

Keith Gwaltney

Their work was excellent, very pleased with the job they did. We will highly recommend them . Great job!

Samuel Cahoon

I will report back on the install of the product. Leaving a review for Tim and his helper (sorry I do not remember the name) they were both very informative and asked what my true goal is and offered more options to me than other places. Didn't try to upsell me, just wanted to suggest actual options I had available. Also Sheila and Lisa at the main office were very helpful.

Donna Johnson

Great job! Had an emergency issue and was quick to respond on a Sunday! Would highly recommend!

Shar

Very much appreciated the professional service. Will call Robinson's the next time!

David Mizell

Speedy and helpful

Response from the owner: Thank you David for the great review! We appreciate your business and look forward to serving you again!

Richard Prokesch

Michael was quite professional, friendly and took great care. Thanks.Update today...has a pipe leak. Called and Reese was here right on time. Explained everything, and got it done quickly. Reese's was great! Thanks again!

Response from the owner: Thank you for the great review Richard! We service and repair well systems often. We appreciate your business and look forward to serving you again!

Lynn Koth

Michael is awesome 👌 THANKS for sharing him!fixed the problem andwas capable and efficient!

Tom Thomas

On time, pleasant & effective techs. Happy with service

Harry Long

Glad to find good plumber! Reasonable rates friendly and prompt service. Will usr again.

Tiffany Falls

Tim was excellent he explain everything to us and got it done he was awsome and he explained what we have to do later on I recommend him

Jason English

We had the main water line break in our basement closet In the morning. Derick from Robinson plumbing was at our house that afternoon, completing the repair, and running tests to ensure all was fixed. Derick was helpful and open to explaining the likely cause and repair strategy. Great experience during our home emergency. Thank you.

John Houston

Great service. Reasonable prices. The most important thing fast and responsive!

Paula Braun

The techicians have been very professional and helpful

David Archibald

Fast, friendly and professional. They are my go-to for all plumbing needs! 5 Stars

Response from the owner: Thank you for the great review David! We do it all from toilet repairs, fixing pipe and valves, and installing water heaters. We appreciate your business and look forward to serving you again!

Mason Dees

Kristian did a great job when he came out. On time, very professional, fixed the problem, and help reassure us things were OK. Thanks a lot!

Carol & Doug H

Robinson's Plumbing Service was an excellent choice for installation of our new kitchen faucet. Scheduling the appointment was easy, and their technician (Kristian) was on-time, competent and communicated well.

Mac Mccullough

Tim came in and I showed him the problem area. He responded by showing me the problem and fixing it.He did a great job left the area clean.ThanksMac

Keisha Birchett

Reece was great! He was knowledgeable and resolved our issues quickly.

Sandy Sharp

I had a great experience with this company. They came out and fixed the problem in no time at all. I highly recommend Robinson's. They were wonderful!!

Rupali Saxena

Highly satisfied with the service provided by Jamie and Josh !!Would definitely recommend them and Robinson Plumbing. Very professional, courteous and friendly.

D'Arcy Mays

Work was done well and quickly, with minimal disturbance to my yard. There was some dirt in the line, but they cleaned that out within 24 hours.

Response from the owner: Thank you for the great review D'Arcy! We have a lot of experience in replacing water lines underground and with our processes getting some dirt in the line during a replacement is rare, but when it happens we will make it right. We appreciate your business and look forward to serving you again!

Pamela Coffey

Derick did a fantastic job. He was polite and efficient and explained what needed to be done.

Response from the owner: Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!

Beth Nichols Marriott

Reece did a great job - very knowledgeable and capable.

Response from the owner: Thank you for the great review Beth! We handle all plumbing jobs with care no matter if they are something small like a running toilet or a larger repair like a water heater or an underground water line. We appreciate your business and look forward to serving you again!

Carter Bogese

I had 2 new bathroom faucets installed today and Reece did a great job! He has been out before to install new toilets and to fix a leak in the crawlspace. He is always polite, professional, answers my questions, and addresses any concerns I have. I have been using Robinson’s for some time and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.

Response from the owner: Thank you for the fantastic review!

Mark Blume

Reece was the Tech that came out. Very efficient and knowledgable. Pleasant person. will surely use again

Response from the owner: Thank you so much for your thoughtful review.

E M

Fast effecting and thorough! Highly recommend!

Response from the owner: Thank you for the great review EM! We handle all plumbing jobs with care no matter if they are something small like a running toilet or a larger repair like a water heater or an underground water line. We appreciate your business and look forward to serving you again!

Ryan Davis

Great service all around

Response from the owner: Thank you for the great review Ryan! We provide great service from the first call until the job is complete. We appreciate your business and look forward to serving you again!

Terry Hirsch

On time. Completed work for tankless water heater PM. Very professional.

Response from the owner: Thank you for the great review Terry! I'm glad we could address a minor leak before it because a major one. We appreciate your business and look forward to serving you again.

Kasey Boone

I am so pleased with Derick of Robinson’s Plumbing! He and his associate always show up on time and clean up so well after they’re done working, always leaving things better than they found them. I hired them for a project in Midlothian, VA to plumb a new kitchen island and move a lot of existing plumbing to accommodate the renovations. I also have to add - they completed the rough-in the DAY after my quote appointment, and had the county inspector out the following day. Seriously cannot say enough good things 💯🙌❤️

Response from the owner: Thank you for the great review Kasey! We do the plumbing for a lot of remodeling projects. We appreciate your business and look forward to serving you again!

Steve Sheridan

Excellent service!! Punctual! Clean work!!!

Response from the owner: Thank you for the great review Steve! Customer service, on time, and great looking work are all part of the profession here. We appreciate your business and look forward to serving you again!

Stacy Forbes

He explained everything thatvwas going on and what they did

Response from the owner: Thank you for the great review Stacy! We appreciate your business and look forward to serving you again!

Luxe

Reece did an excellent job. Way to go

Response from the owner: Thank you for the great review Luxe! We appreciate your business and look forward to serving you again!

Marty Benton

Robinson’s did such a wonderful job! Had a broken brass connector on my whole house water filter pipe. Reece came out on a Sunday afternoon to get us back up and running. The service was timely and efficient, and everyone was super friendly and professional!

Response from the owner: Thank you for the great review Marty! Plumbing emergencies don't just happen during the regular work week so we have emergency service available, always. We appreciate your business and look forward to serving you again!

Jason Moore

I called at 4:00 PM with a leak in the garage. Michael was here in less than 30 minutes and did a great job.

Response from the owner: Thank you for the great review Jason! The timing worked out to get someone there that quickly, but we do a great job. We appreciate your business and look forward to serving you again!

Herbert Claiborne

Derick came to our house on Labor Day Sunday when we had an emergency. Not only was he extremely competent he was also good humored and worked here for hours. We really appreciate Robinson‘s plumbing and Derick. It was our first experience.

Response from the owner: Thank you for the great review Herbert! Plumbing emergencies can't always wait so we emergency service available even on weekends and holidays. Welcome to Robinson's! We appreciate your business and look forward to serving you again!

Elena Thomann

Absolutely dependable, caring and fast. Derick was awesome, he saved the day. After calling 4 plumbers because we had an emergency with a water leak under the sink Robinson's came within the hour. We waited over 12 hours for a1 plumbing and all we got was I will send the tech a message, everytime. Don't bother calling them, call Robinson's Plumbing Service. They actually care. Also, kudos to James River plumbing, they referred me to Robinson's plumbing. So grateful to them. When in need Robinson's indeed. Again, thank you Derick.

Response from the owner: Thank you for the great review Elena! 12 hours is a long time to wait for someone else to not show up. I'm glad you called us so we could fix your plumbing. We appreciate your business and look forward to serving you again!

Will Whitaker

Derick was very hospitable and took care of my problems! And again thanks for fitting me in your schedule.. that saved the day!

Response from the owner: Thank you for the great review Will! We appreciate your business and look forward to serving you again!

Charles Helms

Michael with Robinsons Plumbing went the full mile in talking to my internet tech support to get me connected by internet to a flow shut off valve they installed. He even told me when he arrived that he would be there until it worked.This Company is all about service and customer satisfaction.

Response from the owner: Thank you for the great review Charles! We appreciate your business and look forward to serving you again!

Nate Nottingham

Robinson's Plumbing is the hidden gem of the plumbing world! My sewer drain was clogged, resulting in a disgusting backup. Thankfully, Lisa was able to work very quickly - on a holiday weekend - to get Reece out to my house. Reece expertly identified where the clog was and went to work.Thanks to Robinson's Plumbing, my weekend is saved and my house doesn't stink!I also want to highlight the professionalism and customer service they displayed! Lisa was very understanding of my plumbing emergency and worked me into their schedule immediately! Reece was very polite, professional, and an obvious expert.I would strongly recommend them to a friend!

Response from the owner: Thank you for the great review Nate! Most people don't think about their plumbing until the drains are clogged and everything is backing up. Then its all they can think about until it is fixed. That is why we are polite, professional, and work quickly to get your drains open again, even on a holiday weekend. We appreciate your business and look forward to serving you again!

Ashesh Gupta

Reese was professional, he explained everything before he started the work. Which is always a bonus, so there is no hidden charges, etc. I am satisfied 😀 fully for his work and getting it done efficiently. Thank you!

Response from the owner: Thank you for the great review Ashesh! We offer up front pricing for all work with weekday appointments. We appreciate your business and look forward to serving you again!

Megan Stucke

Robinsons (and their staff) were prompt, very communicative about timing as well as plan for assessment and intervention, and just made this stressful process of water main leak issues, much more manageable.

Response from the owner: Thank you for the great review Megan! Water line leaks are stressful so we tell you what to expect for the timing of the repair. We do things the right way and have the utilities marked before we dig. Some companies cut corners and end up with bigger problems. We appreciate your business and look forward to serving you again!

Chris A

Next day service. Good price and service!

Response from the owner: Thank you for the great review Chris! We appreciate your business and look forward to serving you again!

Weylin long

Tim was quick and efficient! Very knowledgeable and answered all of our questions.

Response from the owner: Thank you for the great review Weylin! We appreciate your business and look forward to serving you again!

Ruth F

Robinson's provided a fair and quick estimate for needed repairs. Knowledgeable technician arrived on time for appointment, was respectful of property, and rendered professional repairs. First time using this company and extremely pleased with their services and staff. Highly recommend!

Response from the owner: Thank you for the great review Ruth! You are giving a great recommendation. We appreciate your business and look forward to serving you again!

Justin Bonser

My experience with Robinson's Plumbing was extremely positive. Michael was courteous, honest, punctual, and thorough. I would recommend using them for all of your plumbing needs.

Response from the owner: Thank you for the great review Justin! Courteous, honest, punctual, and thorough are great reasons for a recommendation. We appreciate your business and look forward to serving you again!

Rick Arthur

Just had a warranty service call for one of 3 toilets that was leaking. The rep determined it was an installation issue so he fixed it under the 2 year warranty at no charge. Very happy with the repair and the fact they stood behind the quality of their service.

Response from the owner: Thank you for the great review Rick! We stand behind our installations for 2 years while most companies only offer a year or less. Thats how confident we are in the quality of our work. We appreciate your business and look forward to serving you again!

Ryan Painter

Prompt service. Couldn’t get it fixed the first day, came back out no charge the next day and went above and beyond to fix my issues. Thanks to Ryan, Joshua, and jaime for helping me out!!!!

Response from the owner: Thank you for the great review Ryan! With our up front pricing, you'll know what it costs to get the job done. As professionals, we hold ourselves to the standard of providing that price before we start of the work and that is the price you pay. We appreciate your business and look forward to serving you again!

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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918

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Robinson's Plumbing Service BBB Business Review