Voted Best Plumber in Richmond

 

Whether you have a clogged drain, need a toilet or faucet installed, or are looking to upgrade your water heater, we’re here to provide you with the highest quality plumbing service in the Richmond area. We even offer 24-hour Emergency Service!

 

Call Us Today:  804.794.0918

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Services

Our Plumbing Services

Residential and Commercial Plumbing Services

Emergency Plumbing

If you have a true emergency, such as no working toilet or an uncontrollable water leak, we are available to help 24 hours a day, 7 days a week, 365 days a year. When you call outside regular business hours, your call will automatically be forwarded to a member of our staff who can promptly dispatch an emergency plumber to address the plumbing issue usually with a 1-2 hour response time.

New Construction Plumbing

Robinson’s Plumbing Service is a trusted plumber for home remodels, additions, and new construction homes. Whether you’re adding more space, giving your home a facelift, or starting from scratch, we can help you with ideas and make sure that everything is up to code. This includes installing faucets, fixtures, pipes, toilets, showers, natural gas lines, washer and dryer hook-ups and more.

Service Plumbing

From dripping faucets to clogged drains, we can assess and resolve plumbing issues efficiently to protect your home. With all jobs, our No Surprises Pricing model means that the price we quote is the price you pay. We also guarantee Robinson’s labor and materials for two years, which is double the industry standard.

Water Heater Repair and Installation

Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Whether you opt for a conventional water heater, tankless water heater, or hybrid water heater, we will help you find a reliable and energy efficient water heater for your home or business.

Sewer Line Repair and Replacement

You likely don’t give your home’s sewer line much thought until there is a blockage that prevents plumbing fixtures from draining properly. Robinson’s offers full service maintenance and repair on sewer and drain lines,  using pressurized water to clear and restore lines to “like-new” condition; we can also replace lines entirely if the situation calls for it.

Water Line Repair and Replacement

Water line issues should be addressed as soon as possible to prevent outrageous water bills. Repair is always the first option, and if a new water line is necessary, we provide a 20 year guarantee on labor and parts, one of the best in the business.

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Customer Testimonials

See what our satisfied customers say about us!

Excellent
4.8
Susan Gracik
Lawerence was our technician and he was absolutely fantastic. The whole morning between setting up the appointment and his visit were seamless and we are so grateful.
vamshi kota
Excellent service and smart solution from Lawrence!

I recently had Lawrence from Robinson Plumbing come out to look at my old toilet seat, which had started chipping. He was on time, super professional, and really friendly. Instead of just replacing it with the same type of seat, Lawrence recommended switching to a plastic one for a more permanent fix to avoid future chipping. He explained the benefits clearly and had the new plastic seat installed quickly and perfectly. I really appreciated his expertise and the smart, long-term solution he provided. Highly recommend Lawrence and Robinson Plumbing!
Judy Smith
The technician was so nice and explained the problem and fixed it for me.
Ashesh Gupta
Reese was professional, he explained everything before he started the work. Which is always a bonus, so there is no hidden charges, etc. I am satisfied 😀 fully for his work and getting i
t done efficiently. Thank you!

Michael did an awesome job explaining everything before he started the job.
I am fully satisfied with his work. He also told me the cost upfront, so there are no hidden charges. I appreciated his candor.
Thank you Robinson's Plumbing!
04/24/2025.
Response from the owner:Thank you for the great review Ashesh! We offer up front pricing for all work with weekday appointments. We appreciate your business and look forward to serving you again!
Kayla Lhuillier
Just moved into a new townhome and I had an issue with my shower head that would not stay on. I tried 3 different heads and all would fall and break off. A technician named Lawrence serviced my shower head and I have had no issues since! On the way out, I asked him if he could take a look at my dishwasher that was also having issues (Samsung could not make it out until the following week for a technician appointment) and with no hesitation, Lawrence checked it out for me and solved that problem as well. We sure got lucky with Robinson's sending Lawrence to our home! A+ employee and I will be referring all of my homeowner friends to Robinsons because of this amazing experience.
Jennifer Hermanson
Michael from Robinsons Plumbing was great! He pinpointed the issue right away. Very pleasant personality.
Clint Johnson
Justin arrived ahead of schedule, walked me through the replacement of our broken shower faucet, did a really fantastic job completing the installation, then talked me through the items he encountered while doing the work in easy to understand terms.

Extremely impressed with this company and their service staff!
Response from the owner:Thank you for the great review Clint! We pride ourselves are great customer service and I love hearing that we hit the mark. We appreciate your business and look forward to serving you again!
Coreen Bumpus
Tim was very efficient and knowledgeable. He kept us updated throughout our repairs.
Response from the owner:Thank you for the great review Coreen! We appreciate your business and look forward to serving you again!
Nathaniel Gonzalez
Have worked with them for several years and never been disappointed! Have recommended to others and have heard all good things back!
Response from the owner:Thank you for the great review Nathaniel! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Keirsten Spain-Athey
After having 3 other companies come out to fix the kitchen sink we finally called Robinson Plumbing and Lawrence came out and was able to fix the sink in no time! Well mannered and knowledgeable about his work! Would highly recommend and request him again!
Response from the owner:Thank you for the great review Keirsten! I'm sorry that the other 3 companies couldn't fix your sink and I recommend that everyone who needs plumbing work call us first. We appreciate your business and look forward to serving you again!
Dean A. Covey
Tim called to let us know he was on the way. He fixed the problem quickly after explaining the charges and everything is working again like it should. Another (our fourth) quality experience with Robinson's Plumbing Service.
Response from the owner:Thank you for the great review Dean! Its always great to hear that we are consistently hitting the mark on high quality service. We appreciate your business and look forward to serving you again!
Brandi Folse
They are fast and very nice! I've been using Robinsons for years and they never disappoint!
Response from the owner:Thank you for the great review Brandi! Repeat business is the best recommendation. We want customers to be customers for life. We appreciate your business and look forward to serving you again!
Ilene Maurer
Robinson's is always top notch. Our serviceman, Derick, was extremely professional, knowledgeable and friendly.

Followup appointment with Jamie was equally professional and of high degree of service and quality.
Response from the owner:Thank you for the great review Ilene! We teach everyone to a high standard of professionalism and customer service. Its great to hear that we consistently hit the mark. We appreciate your business and look forward to serving you again!
russell jones
Michael the plumber was very courteous and professional. He explained our options for repair and then did an excellent job.would recommend Robinson’s.
Response from the owner:Thank you for the great review russell! When we see a problem there are often options available. We present the options and give honest recommendations and let the customer decide. We appreciate your business and look forward to serving you again!
Robert Wafawanaka
Excellent service overall despite lengthy process involving other parties.
Response from the owner:Thank you for the great review Robert! Larger jobs can take some time to complete with inspections, but we try to minimize downtime so plumbing is always working. We appreciate your business and look forward to serving you again!
Krista Dodson (the basketball boy's Mom)
Quick and easy inspection of issues, repair of sink and new toilet installation. Appreciate you!
Response from the owner:Thank you for the great review Krista! We appreciate your business and look forward to serving you again!
Jean Donaldson
Excellent service in a timely manner. Will use again
Response from the owner:Thank you for the great review Jean! We appreciate your business and look forward to serving you again!
J Brysnt
Fast turn around from when I called to the appointment. They were prompt . Knowledgeable , courteous and efficient. Highly recommend.
Response from the owner:Thank you for the great review J! Prompt, knowledgeable, courteous efficient is what we aim for. Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Rick Gilbert
I've used Robinson's Plumbing a number of times and they are always quick to respond, even at night during emergencies. I highly recommend!
Response from the owner:Thank you for the great review Rick! We are one of the few companies around that actually answer the phone when people call after-hours. Plumbing doesn't just break during business hours so our emergency services are available. We appreciate your business and look forward to serving you again!
Jo-De Davis
Justin was friendly and knowledgeable - he worked diligently and solved our sink issues. Thank you for all of your help.
Response from the owner:Thank you for the great review Jo-De! We appreciate your business and look forward to serving you again!
Nicole Link-Troen (Link)
I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.
Response from the owner:Thank you for the great review Nicole! We keep our vans stocked with the most common repair parts so we can fix most minor issues in one trip, and we have the right drain machines to clear clogs. We appreciate your business and look forward to serving you again!
Becky Seidel
Came out quickly for a Friday night emergency, got it fixed and explained what he did.
Response from the owner:Thank you for the great review Becky! We appreciate your business and look forward to serving you again!
Pamela Coffey
Tim did a fantastic job. He was polite and efficient and explained what needed to be done.
Response from the owner:Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!
Chris Pinney
Derek was professional, courteous and friendly. His work was efficient and timely. He is an asset to Robinson’s Plumbing. I highly recommend him and the company.
Response from the owner:Thank you for the great review Chris! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Carter Bogese
Tim was sent out by Robinson’s today to fix my plumbing leak. He was polite, professional, and did a great job. I had a few questions regarding the leak and he explained the issue and what needed to be done to correct the problem. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner:Thank you for the fantastic review!
Donna Grove
Michael was awesome,very professional and explained what needed to be done. I will definitely call them ,if I need a plumber again.
Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!
Mark Williams
Michael and Mason did a great job to install a new drain after the old one (which is behind the cabinet) started leaking.
Response from the owner:Thank you for the great review Mark! Great photos of quality work. We appreciate your business and look forward to serving you again!
Nancy Perrow
Service was available to me within a couple hours. Tim arrived on time and fixed the problem in short order. It is always a pleasure doing business with Robinson’s!
Response from the owner:Thank you for the great review Nancy! We appreciate your business and look forward to serving you again!
Donna Grove
Michael was great, very polite , knowledgeable, found the leake in no time!
Response from the owner:Thank you for the great review Donna! We appreciate your business and look forward to serving you again!
gang sun
Very patient. Very responsible
Response from the owner:Thank you for the great review gang! We appreciate your business and look forward to serving you again!
Matt Rawls
Derick was amazing! We had a small gas leak and he got to our house and got the problem fixed extremely fast. Highly recommend.
Response from the owner:Thank you for the great review Matt! The best time to fix a gas leak is right away. We appreciate your business and look forward to serving you again!
Tony Wills
Mason and Nigel were excellent and very informative. Very professional. I would certainly whole heartedly recommend these two gentlemen for service and advice.
Response from the owner:Thank you for the great review Tony! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Lindsey Worrix
Great job. Quick service. Justin quickly identified the issue and promptly fixed. Will definitely use again.
Response from the owner:Thank you for the great review Lindsey! We appreciate your business and look forward to serving you again!
Jessi Barnes
Derick came to our house on a Sunday to fix backed up pipes. He was a total professional and took excellent care of us. He found the problem (roots in the pipe) and went above and beyond to fix it quickly. Would recommend him to anyone.
Response from the owner:Thank you for the great review Jessi! Roots can stop a drain line in a hurry. Thanks for the photos, they look great. We appreciate your business and look forward to serving you again!
Kaylyn Pascarella
Derek with Robinson’s Plumbing was at my house in an hour after I called with my after hours emergency. He had everything fixed in about the same amount of time. And the price was very reasonable. He was awesome and I will definitely call them the next time I need a plumber.
Response from the owner:Thank you for the great review Kaylyn! Plumbing emergencies are never convenient, that is why we have emergency services available to get your plumbing system operation again. We appreciate your business and look forward to serving you again!
Jeremy Kent
Excellent service. Identified a major and dangerous problem with our water heater and got it fixed on the spot.
Response from the owner:Thank you for the great review Jeremy! Your old water heater was on the edge of catastrophic failure and could have caused a flood, but your new water heater looks great. We appreciate your business and look forward to serving you again!
Cynthia Barnett
Justin was great…friendly, on time, and honest in his evaluation saving me several hundred dollars.
Response from the owner:Thank you for the great review Cynthia! Friendly, honest, and on-time is great customer service. We appreciate your business and look forward to serving you again!
Vickie Kavanaugh
Top notch service from 2:00
AM call to completion of the work. Professional, knowledgeable, courteous, prepared with parts, etc. Very reasonable charges even with a weekend, early morning call. Highly recommend.
Response from the owner:Thank you for the great review Vickie! Plumbing issues can happen at any time so we offer emergency services 7 days a week. We appreciate your business and look forward to serving you again!
Sherry Wortman
Great service and communication! Easy install and funny dudes!
Response from the owner:Thank you for the great review Sherry! Great service is a theme here. We appreciate your business and look forward to serving you again!
luis eljaiek
Excellent and meticulous work
Response from the owner:Thank you for the great review Luis! We appreciate your business and look forward to serving you again!
Rebecca B. Ozmore
I was extremely happy with their service. I had an overnight emergency on the weekend and they were at my house first thing in the morning. They charged me a lot less for the service than most places, were friendly, and were able to fix the problem.
Response from the owner:Thank you for the great review Rebecca! Plumbing issues don't just happen during business hours so we have emergency service available. We appreciate your business and look forward to serving you again!
Paul Kosco
We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work.
Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did."
The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber".
Paul & Carol
Response from the owner:Thank you for the great review Paul! It is always faster to do anything right the first time so we always teach quality repairs and installations. We appreciate your business and look forward to serving you again!
Thomas Williams
Tim S did a good job
Response from the owner:Thank you for the great review Thomas! We appreciate your business and look forward to serving you again!
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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918

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Robinson's Plumbing Service BBB Business Review