Voted Best Plumber in Richmond

Whether you have a clogged drain, need a toilet or faucet installed, or are looking to upgrade your water heater, we’re here to provide you with the highest quality plumbing service in the Richmond area. We even offer 24-hour Emergency Service!

Call Us Today: 804.794.0918

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Services

Our Plumbing Services

Residential and Commercial Plumbing Services

Emergency Plumbing

If you have a true emergency, such as no working toilet or an uncontrollable water leak, we are available to help 24 hours a day, 7 days a week, 365 days a year. When you call outside regular business hours, your call will automatically be forwarded to a member of our staff who can promptly dispatch an emergency plumber to address the plumbing issue usually with a 1-2 hour response time.

New Construction Plumbing

Robinson’s Plumbing Service is a trusted plumber for home remodels, additions, and new construction homes. Whether you’re adding more space, giving your home a facelift, or starting from scratch, we can help you with ideas and make sure that everything is up to code. This includes installing faucets, fixtures, pipes, toilets, showers, natural gas lines, washer and dryer hook-ups and more.

Service Plumbing

From dripping faucets to clogged drains, we can assess and resolve plumbing issues efficiently to protect your home. With all jobs, our No Surprises Pricing model means that the price we quote is the price you pay. We also guarantee Robinson’s labor and materials for two years, which is double the industry standard.

Water Heater Repair and Installation

Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Whether you opt for a conventional water heater, tankless water heater, or hybrid water heater, we will help you find a reliable and energy efficient water heater for your home or business.

Sewer Line Repair and Replacement

You likely don’t give your home’s sewer line much thought until there is a blockage that prevents plumbing fixtures from draining properly. Robinson’s offers full service maintenance and repair on sewer and drain lines, using pressurized water to clear and restore lines to “like-new” condition; we can also replace lines entirely if the situation calls for it.

Water Line Repair and Replacement

Water line issues should be addressed as soon as possible to prevent outrageous water bills. Repair is always the first option, and if a new water line is necessary, we provide a 20 year guarantee on labor and parts, one of the best in the business.

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Customer Testimonials

See what our satisfied customers say about us!

Excellent

4.8

luis eljaiek

Excellent and meticulous work

Response from the owner: Thank you for the great review Luis! We appreciate your business and look forward to serving you again!

Rebecca B. Ozmore

I was extremely happy with their service. I had an overnight emergency on the weekend and they were at my house first thing in the morning. They charged me a lot less for the service than most places, were friendly, and were able to fix the problem.

Paul Kosco

We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work.Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did."The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber".Paul & Carol

Thomas Williams

Tim S did a good job

Jerry Swerling

Excellent in every respect.

Mary Mason

Ryan F. went the extra mile when repairing our kitchen faucet. We truly appreciate his work ethic and will be requesting him when he is available! Choose Robinson’s Plumbing if you need a plumber - they are excellent!

Response from the owner: Thank you for such an excellent review of Ryan!

Jerry Barber

Great experience with Robinson's Plumbing Service. Derrick did a great job!!

Response from the owner: Thank you for the great review Jerry! We appreciate your business and look forward to serving you again!

Mark Brannock

Great service and very professional.

Response from the owner: Thank you for the great review Mark! We appreciate your business and look forward to serving you again!

Robin Forsyth

Jamie and his assistant came during the expected time frame, analyzed my problems in the kitchen and bathroom and offered solutions and cost estimates up front before installing needed parts. From phone reception, to prompt scheduling, to house visit - everything was great! Knowledgeable, friendly, and courteous. Thank you.

Response from the owner: Thank you for the great review Robin! We appreciate your business and look forward to serving you again!

John Boyer

Timely, friendly,and professional. Highly recommend the company and Derrick.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

Tom Norfleet

Tim and Joshua were exceceptial and friendly in the work they did for us today. We have had others try take more time and not fix the problem. These two, within minutes, they had the issues identified and most importantly fixed. Great job.

Response from the owner: Thank you for the great review Tom! Friendly and efficient is our goal. We appreciate your business and look forward to serving you again!

Brian Kiser

Robinsons plumbing was awesome! The tech was super friendly, helpful, and taught me as he did his project. He re-secured my compression valves in bathroom on remodel project. Walked me thru the best steps for securing to copper piping. Also gave me advise on piping needed behind drywall for tub repairs I’m making. Very friendly & genuine. Price for the repair service excellent & the timeliness of owner to get tech out to our house was great. I highly recommend Robinson’s Plumbing for your next service.👍

Response from the owner: Thank you for the great review Brian! I have a great team working for me with experience across construction, remodeling, and service. We appreciate your business and look forward to serving you again!

Scotty Mcgriffith

Excellent work! Very friendly service!

Response from the owner: Thank you for the great review Scotty! We appreciate your business and look forward to serving you again!

Terrance Ó Domhnaill (Terry)

We are very happy with this young man who had to do more than originally expected in order to complete this job. I would recommend this company who is looking for good quality work at a fair price

Response from the owner: Thank you for the great review Terrance! We aim to provide the best value in Richmond with great service and fair prices. We appreciate your business and look forward to serving you again!

I called a dozen would be "24/7" services and Robinson's was the only one that was truly 24/7! They answered quickly and got some one dispatched just as quickly. Derick was professional, friendly, and efficient. My problem was resolved in a timely manner and it was affordable even with the fee for an emergency call. Will be using them again. Highly recommend.

Response from the owner: Thank you for the great review TJ! I actually hear that a lot from first time customers who can't get a hold of other 24/7 plumbers. We appreciate your business and look forward to serving you again!

Reji McDaniel

Water Main Pipe Burst at the Foundations."Outstanding Service!" They was available for the emergency Weekend service and the Tech was at my doorstep within the hour.The Tech (Derrick) was very professional and "Fast". He explained the issue and had the repair don't just as fast as he arrived!

Response from the owner: Thank you for the great review Reji! Our emergency services set us apart from many other companies. Plumbing doesn't just break during business hours so we are available 7 days a week. We appreciate your business and look forward to serving you again!

Jonnie Noland

Derrick was awesome! Very sweet and knowledgeable. Thank you so much again!

Response from the owner: Thank you for the great review Jonnie! We appreciate your business and look forward to serving you again!

Donny Smith

Ryan and all the other guys have been 100% working hard and just very kind and gave my mom a hell of a deal Thank y'all so much God bless you all 🙏🙏🙏

Response from the owner: Thank you for the great review Donny! We try to be fair with all of our pricing and we offer a senior discount. We appreciate your business and look forward to serving you again!

Mike Oberschmidt

Robinson’s continues to impress! Justin was very nice, prepared and knew what he was doing.Very pleased!!

Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!

dav wel

Very nice and knew everything to get things/pipes done very happy with there job

Response from the owner: Thank you for the great review dav! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!

Alex Wood

Pipes burst. Called three places and Robinson was the most responsive and able to send someone out ASAP. Within 20 mins Derrick arrived and was quick to assess and get to work to fix the situation. Was empathetic to my unfortunate disaster and helpful with what to do and next steps for remediation and fix-out!

Response from the owner: Thank you for the great review Alex! We set ourselves apart with our emergency service that is available 7 days a week. We appreciate your business and look forward to serving you again!

T A

Michael was excellent & made magic happen. This is the 2nd time he has done work for us & did awesome each time. Not only does he do great work, he is polite and wonderful individual. We will continue to use him for any future work. THANK YOU!!!!

Response from the owner: Thank you for the great review T A! We appreciate your business and look forward to serving you again!

Greg Lyndaker

Responded quickly to our call late at night. Arrived quickly and fixed/explained things well.

Response from the owner: Thank you for the great review Greg! We appreciate your business and look forward to serving you again!

Virginia Schmitz

Reese quickly diagnosed the problem and his partner (sorry, I didn’t get his name) did the repair (Reese has a broken arm). Both were professional and courteous, which reflects so well on Robinson’s business standards and ethics. As always, I was very pleased with the service I received from Robinson’s.

Response from the owner: Thank you for the great review Virginia! We appreciate your business and look forward to serving you again!

William Cunningham

Came the same day. Diagnosed problem as disposal malfunction and replaced it. Very fast. Pleasant. Clean

Response from the owner: Thank you for the great review William! We appreciate your business and look forward to serving you again!

Kevin Deckert

Responded in a timely manner. Service tech was thorough, quite knowledgeable, left everything in order. His recommendations were sound and I expect we'll follow them. (service our tankless more frequently as it ages).

Response from the owner: Thank you for the great review Kevin! Tankless heater do require a flush & descale to maximize their life. We recommend annual service to get the most out of your tankless heater. We appreciate your business and look forward to serving you again!

Jn Apple

Crew arrived right on time and completed the job efficiently. They cleaned up the area all around the job site and were very courteous.

Response from the owner: Thank you for the great review Jn! On time, efficient, courteous, and clean up after themselves... that's the customer service we expect our employees to deliver. We appreciate your business and look forward to serving you again!

Paul Thompson

Derek did a great job, very professional

Response from the owner: Thank you for the great review Paul! We appreciate your business and look forward to serving you again!

Mark Collins

Came on time and unclogged the toilet.

Response from the owner: Thank you for the great review Mark! We carry the drain machines on our service vans so we can get drains flowing again. We appreciate your business and look forward to serving you again!

Jamie Stroud

The technician handled the job quickly, cleanly, and gave good advice about how to handle various problems in the future.

Response from the owner: Thank you for the great review Jamie! We appreciate your business and look forward to serving you again!

John Hughes

Technician was prompt and courteous. He explained what needed to be done and cost assessment every step of the way.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

Fredy Jurkowitsch

Prompt. Courteous. Tech tried to keep cost low as possible and gave us options. Very satisfied!!

Response from the owner: Thank you for the great review Fredy! We appreciate your business and look forward to serving you again!

K.C. Lyne

Quick and easy repair. Technician was polite and courteous. I always call them for our plumbing and renovation issues.

Response from the owner: Thank you for the great review K.C.! Polite and courteous is a great way to describe our technicians. We appreciate your business and look forward to serving you again!

Jesse Rabinowitz

Technicians were knowledgeable, professional, and informative. They offered good advice, didn't try to sell me on stuff that I didn't need and took care of what was needed.

Response from the owner: Thank you for the great review Jesse! We appreciate your business and look forward to serving you again!

Stephen Quigley

Tim was professional, knowledgeable and efficient. We are very pleased with his work.

Response from the owner: Thank you for the great review Stephen! Professional service and happy customers are a great combination. We appreciate your business and look forward to serving you again!

Curtis Hayes

Technician was Justin- very courteous and knowledgeable. Did a thorough job- much appreciated!

Response from the owner: Thank you for the great review Curtis! We appreciate your business and look forward to serving you again!

Eric Mitchel II

I had a water treatment system that had to be installed and I am very grateful that I got Robinson’s Plumbing. The technicians Tim and Mason, let me know that they didn’t have all the parts the first day as shipments were delayed for the holidays and proceeded to complete outstanding work. They then promptly set up another date to return and finished the job. They even fixed a pipe on my house they weren’t scheduled to fix! I can’t say thank you enough. Great job guys!

Response from the owner: Thank you for the great review Eric! We appreciate your business and look forward to serving you again!

Sharon Colgin

Great folks...from the initial call to Reese coming and taking care of us!!!! Highly recommend!!!

Response from the owner: Thank you for the great review Sharon! We appreciate your business and look forward to serving you again!

Michael Ballenger

Reece came out on a Saturday evening for a leaking valve on our refrigerator. He was very friendly and fixed our problem in no time.

Response from the owner: Thank you for the great review Michael! We appreciate your business and look forward to serving you again!

Tim Brightwell

Great job overall. Very professional.

Response from the owner: Thank you for the great review Tim! We appreciate your business and look forward to serving you again!

Blanca Romero

I am very satisfied with Derrick's customer service, related to the sump pump pipe repair. Courteous on-time service. Will be using their service for future plumbing needs.

Response from the owner: Thank you for the great review Blanca! We appreciate your business and look forward to serving you again!

Loftan Hooker

I hardly ever take the time to leave reviews, but the service we received from Robinson's was just incredible, so I felt moved to do so. First of all, we had to call on the morning of January 1st. Jamie was at our house by 9AM - he was polite and friendly, despite the fact that he probably didn't want to be working on a holiday. (You would never have known that by how he interacted with us). He took his time trying to find every possible solution that didn't include replacing the entire water heater. This made me feel confident that when ultimately that was his recommendation, I could trust he had tried everything else. This isn't our first time working with Robinson's and it certainly won't be our last. Big thanks to Jamie for all that he did on a holiday!

Response from the owner: Thank you for the great review Loftan! Needing emergency service for your water heater can always be stressful, especially on a holiday! That's why we have emergency services available and unlike most companies, we actually answer the emergency phone when it rings. We appreciate your business and look forward to serving you again!

William Arnold

Very prompt and professional service. Have used them for many years. I would not recommend anybody but Robinson’s plumbing service. William Arnold.I will always recommend Robinsons Plumbing service for all needs. Thank you for your business. Sincerely, William Arnold.

Response from the owner: Thank you for the great review William! Personal Recommendations are the best kind of praise. We appreciate your business and look forward to serving you again!

Curtis Erwin

Quick, unobtrusive, friendly.

Response from the owner: Thank you for the great review Curtis! We appreciate your business and look forward to serving you again!

linda johnson

Very professional and nice and efficient.

Response from the owner: Thank you for the great review Linda! We appreciate your business and look forward to serving you again!

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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918

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Robinson's Plumbing Service BBB Business Review