Plumbing Reviews

Our business could not be successful without clients who share their positive experiences with others. If you received exceptional service, take a moment to leave an online review. And remember, if you refer a friend to us, you receive a $50 Robinson’s gift card.

 

Here’s what our satisfied customers are saying:

Excellent
4.8
Jamie was a pleasure to work with. He’s a technician and an artist. He solved the problem quickly.
I had a pipe leak on a Sunday. Robinson's was very polite on the phone, sent someone out in a timely manner and fixed it very quickly. Super service. I highly recommend using them.
Response from the owner: Thank you for the great review Diane! We fix leaking pipes whenever they happen, even on a weekend. We appreciate your business and look forward to serving you again!
Micheal and Justin installed a new water heater for me yesterday and did an outstanding job. They were polite, professional, and very knowledgeable. I had questions before and after the installation and they took the time to answer all of them and also addressed a few concerns I had. They were really great to work with! I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner: Thank you for the fantastic review!
Reese was very professional and did a great job!
Response from the owner: Thank you for the great review Sheri! We appreciate your business and look forward to serving you again!
Work completed to my satisfaction.
Robinson’s Plumbing Service had been highly recommended to me and they did not disappoint. Nigel was great; he fixed the shower leak quickly. Their prices were fair and made clear prior to the work.
Response from the owner: Thank you for the kind review and for trusting our team to take care of you plumbing needs. Have a wonderful day!
Should up right away and did it quicklyVery impressed
Thought a vent pipe was leaking, they checked and thankfully said it was fine.
Response from the owner: Thank you Carolyn for the great review!
Excellent customer service. Very friendly. Would recommend 👌
On timeProfessionalHelpful & tidy!
I had a very slow leak in the crawlspace that was not an emergency (yet). I was still able to get an appointment first thing the next morning. Derick called ahead and was right on time. He was very friendly and professional, jumped under the house and assessed the situation within minutes. Then he gave me a detailed description of what he was going to do, the cost involved, and answered all of my questions and concerns. Derrck fixed the problem, showed me the repair and the bad section of pipe her replaced, answered some more questions about future concerns I had, and was on his way in just over an hour after arrival. I will definitely be calling Robinson's Plumbing Services next time I need plumbing work that I can't handle myself!
Excellent service!
The job was done in a professional manner was very pleased with the outcome keep up the good work
Response from the owner: Thank you for the great review Sheila! Professional service, professional results, and happy customers are a great combination. We appreciate your business and look forward to serving you again!
Woke to garage filled with water and water heater was the culprit. Other places didn't have appointments for 3 days, these guys got to us in 3 hours and had it fixed before noon. Very happy with the service and when it's time to upgrade, I'll be calling again, thanks Tim!
Michael was awesome! Great communication with prompt service.
A fine Professional job.
Reece was super informative and efficient . Outstanding service
I needed an after hours appointment and got one the same day I called. Michael came out and diagnosed, repaired and cleaned up the areas perfectly. He also quoted another non-emergency job and explained it thoroughly. I will use this company again for plumbing needs - they were great!
Excellent response; the plumber (Reece) did an excellent job and cleaned-up after the work; came on time and got the job done very well.
Reliable quality service.
Response from the owner: Thank you for the great review Rountree Properties! We handle commercial plumbing for Property Managers, grocery stores, restaurants, and all other commercial properties. We appreciate your business and look forward to serving you again!
Very good experience. I had no hot water. I agreed to recommendation of heater replacement. Also cleaned out bathroom sink pipe. Very hayy with Michael's efficiency.
The day after thanksgiving, we had a large leak in the kitchen waste pipe that goes down through the garage, right next to the electrical panel. In short, an emergency. We didn't know the exact source of the leak or the difficulty of a remedy. We called Robinson's and about two hours Nigel showed up to help. Again, the day after Thanksgiving. The leak turned out to be a break in the pipe in a remarkably inaccessible spot as it passed through the subfloor of the kitchen. Had we waited through the weekend the consequences could have been severe. Nigel found the exact location of the break, fabricated a fix with a series of couplings that had to be assembled in place due to the turns and location, and had us good to go within the course if about 2.5 hours. What started out as a holiday disaster ended as a minor inconvenience. I can't recommend him enough.
No one wants a water leak when you have company but when it happens - Robinson Plumbing can help! I had someone at the house within a few hours and the issue was identified and resolved quickly and efficiently! And the “after hours” prices are so reasonable!
Response from the owner: Thank you for the great review EM! We handle all plumbing jobs with care no matter if they are something small like a running toilet or a larger repair like a water heater or an underground water line. We appreciate your business and look forward to serving you again!
Courteous and knowledgeable technicians looking to solve the problem with my hot water heater with the simplest and least expensive solution. Addressed all issues and answered all questions. Will use Robison Plumbing again without reservation.
Response from the owner: Thank you for the great review Stanley! Your recommendation means the most. We appreciate your business and look forward to serving you again!
Knowledgeable of what he was doing and went above and beyond to help in the repair process that I needed done.
Response from the owner: Thank you for the great review Bryan! We appreciate your business and look forward to serving you again!
Great work today and cleaned up nicely.
Response from the owner: Thank you for the great review Cary! We appreciate your business and look forward to serving you again!
Great response after hours, great communication, great job and impressive that fiber optic camera was used to verify drain clear all the way to street.
Response from the owner: Thank you for the great review Cris! A camera system is the only way to verify the condition of drain pipes so we recommend a camera inspection after most drain calls. We appreciate your business and look forward to serving you again!
Robinson's was very respopnsive when I had an emergency water line break outside of my building. They did a great job and got my water back on in a timely manor.
Response from the owner: Thank you for the great review!
Reece did a great job, pleasant to deal with and worked non stop until the job was complete. Hard working individual that represents your company well.
Response from the owner: Thank you for the great review JM! I'll let Reece know he is doing a great job. We appreciate your business and look forward to serving you again!
Very good service
Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!
Excellent service, prompt and professional.
Response from the owner: Thank you for the great review Chuck! Whether someone's toilet needs to be repaired or replaced, we will explain the options and the homeowner makes the decision. We appreciate your business and look forward to serving you again!
They were great. Asked to come early. They reseated my toilet in less than an hour and did a clean job. Very pleased.
Response from the owner: Thank you for the great review Anthony! We appreciate your business and look forward to serving you again!
Michael was great. Smart, communicative, and efficient. Thanks!
Response from the owner: Thank you for the great review Maxwell! We appreciate your business and look forward to serving you again!
Fine job, Reece worked hardRd to fix our problem
Response from the owner: Thank you for the great review Dennis! We appreciate your business and look forward to serving you again!
Very informative and great customer service !
Response from the owner: Thank you for the great review Kinsai! Great customer service is what we do. We appreciate your business and look forward to serving you again!
Excellent service!! Our technician was onsite and finished with a sink garbage disposal replacement within 1 hour of our initial call!Very pleased!!
Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!
Quick and easy repair. Technician was polite and courteous.
Response from the owner: Thank you for the great review K.C.! Polite and courteous is a great way to describe our technicians. We appreciate your business and look forward to serving you again!
Really grateful they could get out to my Airbnb so promptly. Fixed the disposal and installed a long awaited new fixture in the master bath.
Response from the owner: Thank you for your review Jennie! There's nothing quite like a nice hot shower on a cold day.
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Richmond

247 Wylderose Ct.
Midlothian, VA 23113
804-794-0918