Robinson’s Plumbing installs and services residential and commercial gas water heaters and electric water heaters. Our certified and trustworthy technicians will professionally install your commercial or residential water heater. And if you aren’t sure which water heater is best for your home, business, or needs, we’ll gladly provide you with our expert opinion.
We guarantee our parts and labor for two years while providing transparent quotes through our No Surprises Pricing model— the price we quote is the price you pay! Additionally, check out our Specials page to view our limited-time service specials and offers.
You can call us at804-794-0918or click the button below to contact us today.
Installing a new water heater can be challenging—especially if you’ve never done it before and want to ensure it’s done correctly. Our plumbers will come directly to your home, install your water heater, and make sure it’s working properly.
According to the Department of Energy, water heating can account for up to 20% of your home’s energy use. Choosing the right heater can help reduce your energy consumption and monthly bill while also providing you with the hot water you need when you need it.
But which water heater is right for you? Should you go tankless or conventional? Gas or electric?
Here are a few factors to keep in mind when thinking about the right water heater:
Fuel type. The fuel type or energy source you use for water heating will not only affect the water heater’s annual operation costs but also its size and energy efficiency. Both tankless and conventional water heaters can usually use gas or electric energy. However, if you go with gas, you’ll need to make sure you have a gas line where your heater is.
Energy efficiency. To maximize your energy and cost savings, you want to know how energy efficient a water heater is before you purchase it. In general, tankless water heaters are often more energy efficient than conventional water heaters. But even if you want a conventional water heater, there are ways to improve energy efficiency.
Costs. Before you purchase a water heater, it’s also a good idea to estimate its annual operating costs and compare those costs with other less or more energy-efficient models.
Size. If you’re considering a conventional water heater, you need a properly sized water heater to provide your household with enough hot water and to maximize efficiency. The size and capacity of your water heater will have a great impact on how well it’s able to supply hot water throughout your house or workplace. The more demand for hot water you have, the more capacity you’ll need to keep your hot water demands satisfied.
Space availability. In addition, space availability is something to keep in mind. Conventional water heaters take up more space than tankless water heaters. Tankless water heaters can often be placed out of sight (but still within accessible reach) on the wall of your garage or basement.
At the end of the day, choosing the right water heater comes down to your specific wants and needs. And if you’re not sure which is right for you, our expert technicians will be more than happy to walk through the pros and cons of different types of water heaters with you.
I was thrilled with how quickly and effectively Derick was able to solve our problem when my washer drain became an emergency! He fixed the clog, repaired a leak and a gasket all in one go, and kept my business up and running. I was really impressed with his professionalism, knowledge, and determination. I would definitely recommend this business.
Response from the owner: Thank you for the great review Nicole! We keep our vans stocked with the most common repair parts so we can fix most minor issues in one trip, and we have the right drain machines to clear clogs. We appreciate your business and look forward to serving you again!
Tim did a fantastic job. He was polite and efficient and explained what needed to be done.
Response from the owner: Thank you for the great review Pamela! Polite, efficient and great customer service is what we are all about. We appreciate your business and look forward to serving you again!
Derek was professional, courteous and friendly. His work was efficient and timely. He is an asset to Robinson’s Plumbing. I highly recommend him and the company.
Response from the owner: Thank you for the great review Chris! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Tim was sent out by Robinson’s today to fix my plumbing leak. He was polite, professional, and did a great job. I had a few questions regarding the leak and he explained the issue and what needed to be done to correct the problem. I have been using Robinson’s for several years and continue to be impressed with the customer service and the quality of the work performed. So I would highly recommend them.
Response from the owner: Thank you for the fantastic review!
Michael and Mason did a great job to install a new drain after the old one (which is behind the cabinet) started leaking.
Response from the owner: Thank you for the great review Mark! Great photos of quality work. We appreciate your business and look forward to serving you again!
Service was available to me within a couple hours. Tim arrived on time and fixed the problem in short order. It is always a pleasure doing business with Robinson’s!
Response from the owner: Thank you for the great review Nancy! We appreciate your business and look forward to serving you again!
Derick was amazing! We had a small gas leak and he got to our house and got the problem fixed extremely fast. Highly recommend.
Response from the owner: Thank you for the great review Matt! The best time to fix a gas leak is right away. We appreciate your business and look forward to serving you again!
Mason and Nigel were excellent and very informative. Very professional. I would certainly whole heartedly recommend these two gentlemen for service and advice.
Response from the owner: Thank you for the great review Tony! Your recommendation means the world to us. We appreciate your business and look forward to serving you again!
Derick came to our house on a Sunday to fix backed up pipes. He was a total professional and took excellent care of us. He found the problem (roots in the pipe) and went above and beyond to fix it quickly. Would recommend him to anyone.
Response from the owner: Thank you for the great review Jessi! Roots can stop a drain line in a hurry. Thanks for the photos, they look great. We appreciate your business and look forward to serving you again!
Derek with Robinson’s Plumbing was at my house in an hour after I called with my after hours emergency. He had everything fixed in about the same amount of time. And the price was very reasonable. He was awesome and I will definitely call them the next time I need a plumber.
Response from the owner: Thank you for the great review Kaylyn! Plumbing emergencies are never convenient, that is why we have emergency services available to get your plumbing system operation again. We appreciate your business and look forward to serving you again!
Excellent service. Identified a major and dangerous problem with our water heater and got it fixed on the spot.
Response from the owner: Thank you for the great review Jeremy! Your old water heater was on the edge of catastrophic failure and could have caused a flood, but your new water heater looks great. We appreciate your business and look forward to serving you again!
Justin was great…friendly, on time, and honest in his evaluation saving me several hundred dollars.
Response from the owner: Thank you for the great review Cynthia! Friendly, honest, and on-time is great customer service. We appreciate your business and look forward to serving you again!
Top notch service from 2:00AM call to completion of the work. Professional, knowledgeable, courteous, prepared with parts, etc. Very reasonable charges even with a weekend, early morning call. Highly recommend.
Response from the owner: Thank you for the great review Vickie! Plumbing issues can happen at any time so we offer emergency services 7 days a week. We appreciate your business and look forward to serving you again!
Great service and communication! Easy install and funny dudes!
Response from the owner: Thank you for the great review Sherry! Great service is a theme here. We appreciate your business and look forward to serving you again!
I was extremely happy with their service. I had an overnight emergency on the weekend and they were at my house first thing in the morning. They charged me a lot less for the service than most places, were friendly, and were able to fix the problem.
Response from the owner: Thank you for the great review Rebecca! Plumbing issues don't just happen during business hours so we have emergency service available. We appreciate your business and look forward to serving you again!
We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work.Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did."The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber".Paul & Carol
Response from the owner: Thank you for the great review Paul! It is always faster to do anything right the first time so we always teach quality repairs and installations. We appreciate your business and look forward to serving you again!
Ryan F. went the extra mile when repairing our kitchen faucet. We truly appreciate his work ethic and will be requesting him when he is available! Choose Robinson’s Plumbing if you need a plumber - they are excellent!
Response from the owner: Thank you for such an excellent review of Ryan!
Jamie and his assistant came during the expected time frame, analyzed my problems in the kitchen and bathroom and offered solutions and cost estimates up front before installing needed parts. From phone reception, to prompt scheduling, to house visit - everything was great! Knowledgeable, friendly, and courteous. Thank you.
Response from the owner: Thank you for the great review Robin! We appreciate your business and look forward to serving you again!
Tim and Joshua were exceceptial and friendly in the work they did for us today. We have had others try take more time and not fix the problem. These two, within minutes, they had the issues identified and most importantly fixed. Great job.
Response from the owner: Thank you for the great review Tom! Friendly and efficient is our goal. We appreciate your business and look forward to serving you again!
Robinsons plumbing was awesome! The tech was super friendly, helpful, and taught me as he did his project. He re-secured my compression valves in bathroom on remodel project. Walked me thru the best steps for securing to copper piping. Also gave me advise on piping needed behind drywall for tub repairs I’m making. Very friendly & genuine. Price for the repair service excellent & the timeliness of owner to get tech out to our house was great. I highly recommend Robinson’s Plumbing for your next service.👍
Response from the owner: Thank you for the great review Brian! I have a great team working for me with experience across construction, remodeling, and service. We appreciate your business and look forward to serving you again!
We are very happy with this young man who had to do more than originally expected in order to complete this job. I would recommend this company who is looking for good quality work at a fair price
Response from the owner: Thank you for the great review Terrance! We aim to provide the best value in Richmond with great service and fair prices. We appreciate your business and look forward to serving you again!
I called a dozen would be "24/7" services and Robinson's was the only one that was truly 24/7! They answered quickly and got some one dispatched just as quickly. Derick was professional, friendly, and efficient. My problem was resolved in a timely manner and it was affordable even with the fee for an emergency call. Will be using them again. Highly recommend.
Response from the owner: Thank you for the great review TJ! I actually hear that a lot from first time customers who can't get a hold of other 24/7 plumbers. We appreciate your business and look forward to serving you again!
Water Main Pipe Burst at the Foundations."Outstanding Service!" They was available for the emergency Weekend service and the Tech was at my doorstep within the hour.The Tech (Derrick) was very professional and "Fast". He explained the issue and had the repair don't just as fast as he arrived!
Response from the owner: Thank you for the great review Reji! Our emergency services set us apart from many other companies. Plumbing doesn't just break during business hours so we are available 7 days a week. We appreciate your business and look forward to serving you again!
Ryan and all the other guys have been 100% working hard and just very kind and gave my mom a hell of a deal Thank y'all so much God bless you all 🙏🙏🙏
Response from the owner: Thank you for the great review Donny! We try to be fair with all of our pricing and we offer a senior discount. We appreciate your business and look forward to serving you again!
Robinson’s continues to impress! Justin was very nice, prepared and knew what he was doing.Very pleased!!
Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!
Very nice and knew everything to get things/pipes done very happy with there job
Response from the owner: Thank you for the great review dav! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!
Pipes burst. Called three places and Robinson was the most responsive and able to send someone out ASAP. Within 20 mins Derrick arrived and was quick to assess and get to work to fix the situation. Was empathetic to my unfortunate disaster and helpful with what to do and next steps for remediation and fix-out!
Response from the owner: Thank you for the great review Alex! We set ourselves apart with our emergency service that is available 7 days a week. We appreciate your business and look forward to serving you again!
Michael was excellent & made magic happen. This is the 2nd time he has done work for us & did awesome each time. Not only does he do great work, he is polite and wonderful individual. We will continue to use him for any future work. THANK YOU!!!!
Response from the owner: Thank you for the great review T A! We appreciate your business and look forward to serving you again!
Richmond’s Best Water Heater Service
At Robinson’s Plumbing Service, we pride ourselves on high-quality service and products. All our technicians are certified and will ensure that your water heater satisfies your home’s hot water needs.
Call 804-794-0918 or contact us online to learn more about the right water heater for you or for assistance with water heater maintenance and repairs.
