Tankless Water Heater Services

Tankless Water Heater Benefits

Electric vs. Gas Tankless Water Heaters

Two primary power sources for a tankless water heater are electricity and gas. So, you might be asking, “Should I get an electric or gas tankless water heater?” And that’s a great question! Explore our informative article explaining electric vs. gas tankless water heaters to learn more. You can also contact one of our experts to help you decide which option is right for you.

Electric Tankless Water Heater Features

With precise temperature control and efficient heating elements, electric tankless water heaters are an excellent choice for small—to medium-sized households seeking a reliable and energy-efficient hot water solution. Additionally, they tend to be more affordable than gas heaters.

• Eco-friendly: Electric tankless water heaters offer a convenient and eco-friendly solution for on-demand hot water. While they use electricity to heat the water, it is often less than a conventional water heater, saving you on your electricity bill. An electric water heater does not create emissions.
• Water Output: Electric heaters tend to have lower hot water output than gas heaters. To compensate for this, larger tanks could be installed (Larger water tanks can heat water for extended periods but may lead to higher operating costs over time.)
• Flexible Installation: They’re compact and require no venting, making them suitable for various locations.

Gas Tankless Water Heater Features

• Eco-Friendly: These units can deliver higher flow rates and faster heating compared to electric models by utilizing natural gas or propane. Gas water heaters are one of the cleanest burning fossil fuels, yet they still release carbon into the air.
• Water Output: Gas heaters have an average recovery rate of about 50 gallons per hour and can heat a tank almost as soon as it is filled.
• Installation: Gas water heaters need access to a gas line, which might mean putting it in a less-than-ideal spot or needing a plumber to run a gas line to wherever you want your tank to be set up

Explore Our Water Heater Services

Water Heater Installation

Experience a prompt and hassle-free installation as our expert plumbers install a new tankless hot water heating system at your home or business. If you have high hot water demands, we can design and install multiple tankless heaters that work in tandem.

Water Heater Repair

Do you keep running out of hot water, have low pressure, or have leaks? Whenever you face these issues or others, our certified plumbers will quickly diagnose and solve your problem with minimal disruption.

Robinson’s Plumbing Services Benefits

Robinson’s Plumbing is a family-owned business servicing the greater Richmond area. Our 30+ years of experience and dedication to customer care allow us to deliver high-quality, affordable plumbing solutions for your home or business. Financing is also available!

Additionally, check out our specials to view our limited-time offers and service specials.

Customer Testimonials

Robinson’s Plumbing will provide you with excellent customer service and a professional plumber you can trust. But don’t take our word for it—see what our satisfied customers have to say:

Excellent

4.8

luis eljaiek

Excellent and meticulous work

Response from the owner: Thank you for the great review Luis! We appreciate your business and look forward to serving you again!

Rebecca B. Ozmore

I was extremely happy with their service. I had an overnight emergency on the weekend and they were at my house first thing in the morning. They charged me a lot less for the service than most places, were friendly, and were able to fix the problem.

Paul Kosco

We want to express our sincere appreciation for the outstanding manner in which Tim performed his plumbing work yesterday. We had two complex plumbing situations involving gas and water which caused us considerable distress. Tim was exactly what we needed. He arrived, did an assessment, gave us an estimated cost, mentioned that he had all the necessary repair parts in his truck. He laid protective floor covering in the work areas and went to work.Imagine our sigh of relief when we heard Tim say, "Well, that's it. Let me show you what I did."The entire procedure was exceptional. Your people obviously take the quality issue seriously. Please pass our comments and appreciation on to Tim. We take special comfort in knowing that we have Robinson's Plumbing Service as "our plumber".Paul & Carol

Thomas Williams

Tim S did a good job

Jerry Swerling

Excellent in every respect.

Mary Mason

Ryan F. went the extra mile when repairing our kitchen faucet. We truly appreciate his work ethic and will be requesting him when he is available! Choose Robinson’s Plumbing if you need a plumber - they are excellent!

Response from the owner: Thank you for such an excellent review of Ryan!

Jerry Barber

Great experience with Robinson's Plumbing Service. Derrick did a great job!!

Response from the owner: Thank you for the great review Jerry! We appreciate your business and look forward to serving you again!

Mark Brannock

Great service and very professional.

Response from the owner: Thank you for the great review Mark! We appreciate your business and look forward to serving you again!

Robin Forsyth

Jamie and his assistant came during the expected time frame, analyzed my problems in the kitchen and bathroom and offered solutions and cost estimates up front before installing needed parts. From phone reception, to prompt scheduling, to house visit - everything was great! Knowledgeable, friendly, and courteous. Thank you.

Response from the owner: Thank you for the great review Robin! We appreciate your business and look forward to serving you again!

John Boyer

Timely, friendly,and professional. Highly recommend the company and Derrick.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

Tom Norfleet

Tim and Joshua were exceceptial and friendly in the work they did for us today. We have had others try take more time and not fix the problem. These two, within minutes, they had the issues identified and most importantly fixed. Great job.

Response from the owner: Thank you for the great review Tom! Friendly and efficient is our goal. We appreciate your business and look forward to serving you again!

Brian Kiser

Robinsons plumbing was awesome! The tech was super friendly, helpful, and taught me as he did his project. He re-secured my compression valves in bathroom on remodel project. Walked me thru the best steps for securing to copper piping. Also gave me advise on piping needed behind drywall for tub repairs I’m making. Very friendly & genuine. Price for the repair service excellent & the timeliness of owner to get tech out to our house was great. I highly recommend Robinson’s Plumbing for your next service.👍

Response from the owner: Thank you for the great review Brian! I have a great team working for me with experience across construction, remodeling, and service. We appreciate your business and look forward to serving you again!

Scotty Mcgriffith

Excellent work! Very friendly service!

Response from the owner: Thank you for the great review Scotty! We appreciate your business and look forward to serving you again!

Terrance Ó Domhnaill (Terry)

We are very happy with this young man who had to do more than originally expected in order to complete this job. I would recommend this company who is looking for good quality work at a fair price

Response from the owner: Thank you for the great review Terrance! We aim to provide the best value in Richmond with great service and fair prices. We appreciate your business and look forward to serving you again!

TJ

I called a dozen would be "24/7" services and Robinson's was the only one that was truly 24/7! They answered quickly and got some one dispatched just as quickly. Derick was professional, friendly, and efficient. My problem was resolved in a timely manner and it was affordable even with the fee for an emergency call. Will be using them again. Highly recommend.

Response from the owner: Thank you for the great review TJ! I actually hear that a lot from first time customers who can't get a hold of other 24/7 plumbers. We appreciate your business and look forward to serving you again!

Reji McDaniel

Water Main Pipe Burst at the Foundations."Outstanding Service!" They was available for the emergency Weekend service and the Tech was at my doorstep within the hour.The Tech (Derrick) was very professional and "Fast". He explained the issue and had the repair don't just as fast as he arrived!

Response from the owner: Thank you for the great review Reji! Our emergency services set us apart from many other companies. Plumbing doesn't just break during business hours so we are available 7 days a week. We appreciate your business and look forward to serving you again!

Jonnie Noland

Derrick was awesome! Very sweet and knowledgeable. Thank you so much again!

Response from the owner: Thank you for the great review Jonnie! We appreciate your business and look forward to serving you again!

Donny Smith

Ryan and all the other guys have been 100% working hard and just very kind and gave my mom a hell of a deal Thank y'all so much God bless you all 🙏🙏🙏

Response from the owner: Thank you for the great review Donny! We try to be fair with all of our pricing and we offer a senior discount. We appreciate your business and look forward to serving you again!

Mike Oberschmidt

Robinson’s continues to impress! Justin was very nice, prepared and knew what he was doing.Very pleased!!

Response from the owner: Thank you for the great review Mike! We stock the most common items on our vans so we can quickly repair or replace what is needed during our initial visit. We appreciate your business and look forward to serving you again!

dav wel

Very nice and knew everything to get things/pipes done very happy with there job

Response from the owner: Thank you for the great review dav! We can take care of all your plumbing needs from water heaters to fixing leaks. We appreciate your business and look forward to serving you again!

Alex Wood

Pipes burst. Called three places and Robinson was the most responsive and able to send someone out ASAP. Within 20 mins Derrick arrived and was quick to assess and get to work to fix the situation. Was empathetic to my unfortunate disaster and helpful with what to do and next steps for remediation and fix-out!

Response from the owner: Thank you for the great review Alex! We set ourselves apart with our emergency service that is available 7 days a week. We appreciate your business and look forward to serving you again!

T A

Michael was excellent & made magic happen. This is the 2nd time he has done work for us & did awesome each time. Not only does he do great work, he is polite and wonderful individual. We will continue to use him for any future work. THANK YOU!!!!

Response from the owner: Thank you for the great review T A! We appreciate your business and look forward to serving you again!

Greg Lyndaker

Responded quickly to our call late at night. Arrived quickly and fixed/explained things well.

Response from the owner: Thank you for the great review Greg! We appreciate your business and look forward to serving you again!

Virginia Schmitz

Reese quickly diagnosed the problem and his partner (sorry, I didn’t get his name) did the repair (Reese has a broken arm). Both were professional and courteous, which reflects so well on Robinson’s business standards and ethics. As always, I was very pleased with the service I received from Robinson’s.

Response from the owner: Thank you for the great review Virginia! We appreciate your business and look forward to serving you again!

William Cunningham

Came the same day. Diagnosed problem as disposal malfunction and replaced it. Very fast. Pleasant. Clean

Response from the owner: Thank you for the great review William! We appreciate your business and look forward to serving you again!

Kevin Deckert

Responded in a timely manner. Service tech was thorough, quite knowledgeable, left everything in order. His recommendations were sound and I expect we'll follow them. (service our tankless more frequently as it ages).

Response from the owner: Thank you for the great review Kevin! Tankless heater do require a flush & descale to maximize their life. We recommend annual service to get the most out of your tankless heater. We appreciate your business and look forward to serving you again!

Jn Apple

Crew arrived right on time and completed the job efficiently. They cleaned up the area all around the job site and were very courteous.

Response from the owner: Thank you for the great review Jn! On time, efficient, courteous, and clean up after themselves... that's the customer service we expect our employees to deliver. We appreciate your business and look forward to serving you again!

Paul Thompson

Derek did a great job, very professional

Response from the owner: Thank you for the great review Paul! We appreciate your business and look forward to serving you again!

Mark Collins

Came on time and unclogged the toilet.

Response from the owner: Thank you for the great review Mark! We carry the drain machines on our service vans so we can get drains flowing again. We appreciate your business and look forward to serving you again!

Jamie Stroud

The technician handled the job quickly, cleanly, and gave good advice about how to handle various problems in the future.

Response from the owner: Thank you for the great review Jamie! We appreciate your business and look forward to serving you again!

John Hughes

Technician was prompt and courteous. He explained what needed to be done and cost assessment every step of the way.

Response from the owner: Thank you for the great review John! We appreciate your business and look forward to serving you again!

Fredy Jurkowitsch

Prompt. Courteous. Tech tried to keep cost low as possible and gave us options. Very satisfied!!

Response from the owner: Thank you for the great review Fredy! We appreciate your business and look forward to serving you again!

K.C. Lyne

Quick and easy repair. Technician was polite and courteous. I always call them for our plumbing and renovation issues.

Response from the owner: Thank you for the great review K.C.! Polite and courteous is a great way to describe our technicians. We appreciate your business and look forward to serving you again!

Jesse Rabinowitz

Technicians were knowledgeable, professional, and informative. They offered good advice, didn't try to sell me on stuff that I didn't need and took care of what was needed.

Response from the owner: Thank you for the great review Jesse! We appreciate your business and look forward to serving you again!

Stephen Quigley

Tim was professional, knowledgeable and efficient. We are very pleased with his work.

Response from the owner: Thank you for the great review Stephen! Professional service and happy customers are a great combination. We appreciate your business and look forward to serving you again!

Curtis Hayes

Technician was Justin- very courteous and knowledgeable. Did a thorough job- much appreciated!

Response from the owner: Thank you for the great review Curtis! We appreciate your business and look forward to serving you again!

Eric Mitchel II

I had a water treatment system that had to be installed and I am very grateful that I got Robinson’s Plumbing. The technicians Tim and Mason, let me know that they didn’t have all the parts the first day as shipments were delayed for the holidays and proceeded to complete outstanding work. They then promptly set up another date to return and finished the job. They even fixed a pipe on my house they weren’t scheduled to fix! I can’t say thank you enough. Great job guys!

Response from the owner: Thank you for the great review Eric! We appreciate your business and look forward to serving you again!

Sharon Colgin

Great folks...from the initial call to Reese coming and taking care of us!!!! Highly recommend!!!

Response from the owner: Thank you for the great review Sharon! We appreciate your business and look forward to serving you again!

Michael Ballenger

Reece came out on a Saturday evening for a leaking valve on our refrigerator. He was very friendly and fixed our problem in no time.

Response from the owner: Thank you for the great review Michael! We appreciate your business and look forward to serving you again!

Tim Brightwell

Great job overall. Very professional.

Response from the owner: Thank you for the great review Tim! We appreciate your business and look forward to serving you again!

Blanca Romero

I am very satisfied with Derrick's customer service, related to the sump pump pipe repair. Courteous on-time service. Will be using their service for future plumbing needs.

Response from the owner: Thank you for the great review Blanca! We appreciate your business and look forward to serving you again!

Loftan Hooker

I hardly ever take the time to leave reviews, but the service we received from Robinson's was just incredible, so I felt moved to do so. First of all, we had to call on the morning of January 1st. Jamie was at our house by 9AM - he was polite and friendly, despite the fact that he probably didn't want to be working on a holiday. (You would never have known that by how he interacted with us). He took his time trying to find every possible solution that didn't include replacing the entire water heater. This made me feel confident that when ultimately that was his recommendation, I could trust he had tried everything else. This isn't our first time working with Robinson's and it certainly won't be our last. Big thanks to Jamie for all that he did on a holiday!

Response from the owner: Thank you for the great review Loftan! Needing emergency service for your water heater can always be stressful, especially on a holiday! That's why we have emergency services available and unlike most companies, we actually answer the emergency phone when it rings. We appreciate your business and look forward to serving you again!

William Arnold

Very prompt and professional service. Have used them for many years. I would not recommend anybody but Robinson’s plumbing service. William Arnold.I will always recommend Robinsons Plumbing service for all needs. Thank you for your business. Sincerely, William Arnold.

Response from the owner: Thank you for the great review William! Personal Recommendations are the best kind of praise. We appreciate your business and look forward to serving you again!

Curtis Erwin

Quick, unobtrusive, friendly.

Response from the owner: Thank you for the great review Curtis! We appreciate your business and look forward to serving you again!

linda johnson

Very professional and nice and efficient.

Response from the owner: Thank you for the great review Linda! We appreciate your business and look forward to serving you again!

Tankless Hot Water Heater FAQs

Q: How much do tankless water heaters and installation cost?

A: Most residential tankless water heaters cost between $1,000 to $2,000 in materials. The installation runs anywhere between $2,000 to $4,000, provided that the new water heater is matched to the old system. The installation price will rise, however, if we need to install a gas line, new vent, or make other significant upgrades.

No job is too big for our experienced plumbers—the largest tankless system we installed was a commercial project for $17,000 that involved multiple heaters working together.

Q: Does Robinson’s Plumbing sell water heaters?

A: We only sell water heaters if you use us to install them. We’ll provide expert advice and help you select the right model to meet your needs. We will then install and warranty your new water heater.

Q: Should I opt for a gas or electric tankless water heater?

A: The choice between gas or electric tankless water heaters can affect your energy bill. If you decide to go with gas, keep in mind that if you don’t have a gas line that can supply sufficient BTUs to your new heater, your gas line will need to be upgraded. Electric tankless water heaters have lower heating capacities and are usually only suitable for one fixture group. There are trade offs with each, but we typically only recommend gas water heaters for whole house water heating.

Contact Us Today

Whether you’re replacing an old tankless water heater or looking to upgrade from a conventional one, we’re here to ensure you get the quality and expertise you deserve! From simple repairs to complete installations, our technicians are ready to help.

Call us at 804-794-0918 or click the button below to contact us today!

Robinson’s Plumbing Service

247 Wylderose Ct.
Midlothian, VA 23113

804-794-0918

Hours of regular operation:

Mon-Fri 7:30 am to 4:00 pm

Please call for 24-hour emergency plumbing services.